Join Our Famiglia!

We are an exciting, high volume and fast paced winery seeking part to full time, long term direct to consumer sales people who are enthusiastic and customer service oriented. At Castello di Amorosa, we pride ourselves in providing our guests with not only a wonderful experience, but leaving them with beautiful memories.

Come work at one of the most interesting places in Napa Valley!

Available Positions

♦ Reservation Assistant/ Cashier

We are seeking part to full time Reservation Assistants/Cashiers who are enthusiastic and customer service oriented. Previous cashier and money handling experience is preferred. Must be extremely reliable, work well under pressure, and display a positive work ethic. Applicants must be comfortable multi-tasking.

Duties may include:

  • Project a professional company image through in-person and phone interactions
    Greeting visitors warmly and professionally
  • Tour and wine tasting ticket sales
  • Answering phones and taking tour reservations via phone and in person
  • Opening, counting, closing, and balancing a register drawer
  • Accepting payment and making correct change for purchases
  • Ringing orders for shipping out of state and internationally
  • Maintaining timely transaction sessions
  • Accurate data entry of customer information for shipping orders and tour reservations.
  • Stocking wine and gift items
  • Being flexible with scheduling
  • Arriving to work on time and ready to start right away
  • Recommending various food and entertainment venues to customers around the Napa Valley
  • Working possible long hours/ evening events on occasion
  • Weekend work REQUIRED. No exceptions
  • Other responsibilities as directed

Knowledge/ Skills:

  • Cash Register/POS system operation
  • Making change
  • Balancing tills
  • Excellent customer service skills required
  • Basic math skills required including adding, subtracting, multiplication and division
  • Computer skills required
  • Organizational skills
  • Ability to lift up to 40 lbs on occasion (a case of wine)
  • Excellent telephone protocol
  • Wine knowledge preferred
  • Must be 18 years of age or older

This is a part time to full time, non-exempt, variable hour position, starting salary is $14 to $17 per hour depending on experience. While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. The employee frequently is required to sit; use hands to finger, handle, feel and reach with hands and arms. The employee must regularly lift and/or move up to 40 pounds (a wine case). Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions, and varying degrees of heat and cold. The employee is occasionally exposed to moving mechanical parts and equipment and fumes or airborne particles. The noise level in the work environment is frequently moderate to loud.

Please send resumé to hr@castellodiamorosa.com

Apply Now

♦ Outbound Marketing/ Wine Sales

Our successful team is focused on keeping our winery relevant to our best winery customers (case purchasers and club members). This upscale, “experience” focused winery is located near Calistoga, CA. We offer award winning and highly rated wines sold exclusively direct to consumer. Our goal is to regularly reach out to our loyal friends and family and extend our famous hospitality outside our tasting room walls.  The team calls winery customers with special wine offers and other winery information. Wine industry experience is preferred but not required. Outbound calling experience is also preferred but not required. Flexible hours available. Fun, team-oriented working environment.

The ideal candidate will possess:

  • A history of sales success (telephone sales experience is preferred)
  • Persistence, along with high integrity
  • The ability to work well within a team environment
  • Exceptional customer service skills
  • Experience with the Internet , Microsoft Excel and Word

The position is located at the winery in Calistoga, CA.

If interested, please send as your resume along with your cover letter.

Please send resumé to hr@castellodiamorosa.com

Apply Now

Start your Career in Direct to Consumer Wine Sales

  • Among the highest bonuses in the industry for top sales staff paid.
  • Paid vacation time and other benefits available for part time employees.
  • Other benefits, include medical coverage, dental, vision, life insurance and other supplemental insurance, 401(k) with match, wellness incentives, education reimbursement and paid sick leave and holiday pay.

Full and Part Time positions available.

One of the best places to learn about customer service, wine sales and winemaking with some history thrown in.” – Stephen K.

The learning opportunity and compensation can’t be beat.” – Vincenzo C.